Who We Are
We are the company Apance (“we”, or “us”) headquartered in The Republic of Singapore at: 68 Circular Road, #02-01, 049422,. We are the controller responsible for the processing of personal data through the website and Apance app.
We collect personal data that you choose to voluntarily provide to us for your use of the website and Apance app. In addition to data you provide to us, we collect usage-data on our websites and apps to improve our services.
Types of Personal Data
We may collect and receive the following personal data from you:
A: Name and contact details (such as name, email, username);
B: Account details (such as username or if you have registered for the Apance App
C: Information on your use of the website and Apance app;
D: Personal data of individuals you wish to share your uploaded content with (such as name and email address);
E: Traffic data about network connections made to Apance Products.
F: Any other information that you have provided us (such as the comments you leave and whether you would like to receive our newsletter).
Certain types of personal data, for which you take responsibility, may be shared by you, within the Apance app or website.
This data may be hosted in multiple datacenters globally. Personal data that you have insight and you manage: data included in content uploaded by you to Apance Products; data included in comments posted by you on the website or in other Apance Products. We may, in the future, collect other types of personal data if required under applicable law or if necessary for the purposes listed below. We will then inform you and ensure that there is a valid legal basis for collecting the data.
Use of Data
We may use the personal data we collect and receive for the following purposes:
A: To create an account for your use of the website and Apance app;
B: To provide Apance app, including support, to analyze how it was used in order to improve the functions and value provided by the app;
C: To analyze how the website is used, such as which pages are visited, how long pages were visited and the paths taken by visitors to our website as they move from page to page;
D: To verify compliance with applicable legal requirements and our policies.
E: To contact you, such as by sending personalized emails, about our products and services, including about the Apance app or to send you our newsletter.
We process personal data because this is necessary for the performance of the contract between you and us, for our compliance with our legal obligations and for the purpose of our legitimate interests. In particular, our legitimate interests are our commercial company interest (e.g. to improve our products and services), our interest to make use of direct marketing, our interest to prevent fraud and our interest to report possible criminal acts or threats to competent authorities. Some of the personal data that we process is required for us to meet our legal obligations, as for example we cannot create an account for you if you choose not to share your personal data with us.
We may share the personal data we collect and receive on a need to know, and non-disclosure basis with the following third parties:
A: Service providers;
B: Competent public authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of ourselves or others.
We maintain appropriate technical and organizational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
However, due the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the personal information stored is absolutely secure. We will notify you of any data breach that is likely to have unfavorable consequences for your privacy in accordance with applicable law.
How Long We Retain Personal Data
We retain personal data for as long as necessary to fulfil the purposes for which we collect or receive the personal data, except if required otherwise by applicable law. Typically, we will retain most of the personal data for the duration of your use of the website and Apance app, until you have removed your account, unless a longer applicable statutory retention period applies.
Note that after the deletion of your account your comments may be left on Apance website or Apance app content. If you would like to let us remove your comments, please contact us as described below.
You have the following rights in relation to your personal data:
A: The right to obtain, at reasonable intervals, information on whether or not your personal data are being processed and to receive the personal data that is being processed in an intelligible form;
B: The right to request rectification or erasure of personal data or restriction of or objection to processing of your personal data.
If you want insight in your personal data stored at Apance, you can login to your account and read it on your personal page. This is the way you can get insight in your personal data at Apance website and app.
After you delete your account, your data shall be deleted within 30 days